Each year, APQC surveys process and performance management (PPM) professionals to understand their common challenges and priorities for the year. In advance of the 2024 survey, APQC hosted a roundtable discussion facilitated by Madison Lundquist (Principal Research Lead, Process and Performance Management) and Kelli South (Research Manager). As participants reflected on 2023, they also shared strategies for driving buy in and keeping process work visible to leaders. This article highlights some key strategies and tactics for keeping leaders focused on process work.
View the full roundtable recap here.