Change Management for Digital Transformation: Challenges and Opportunities

At APQC’s 2022 Process and Knowledge Management conference, Paige Kane and Lynda Braksiek facilitated a conversation with PPM and KM professionals about change management in the context of digital transformation. Participants described their biggest change management challenges, shared success stories, and highlighted effective strategies for navigating change in a digital transformation. This article provides a summary of the discussion's main themes.