Business Process Management Maturity Benchmarks: Retail and Wholesale Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows Retail and Wholesale organizations to assess their level of process management maturity. It offers direction about which steps are required to move to the next level.
This report highlights benchmarks for organizations' process management practices and maturity level in:
- process improvement,
- and more.