Business Process Management Maturity Benchmarks

Last updated:
December 11, 2024
Authored By:
APQC

Reports in this collection are prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows organizations to assess their level of process management maturity.  This collection highlights benchmarks for organizations from multiple industries' business process management practices and maturity level in:

  • governance, 
  • measures, 
  • process improvement,
  • and more.

Organizations looking to improve their maturity in process management should explore APQC’s resource, Building Blocks of Success: Seven Tenets of Process Management Maturity Model.

This report discusses enterprise-wide business process management maturity, based on APQC's Seven Tenets of Process ManagementSM. Organizations looking to assess the maturity of an individual process can learn more with APQC's Process Maturity Model.