Business Process Management Maturity Benchmarks: Cross-Industry

Published On:
March 31, 2022
Authored By:
APQC
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This article was prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows Cross industry organizations to assess their level of process management maturity. It offers direction about which steps are required to move to the next level.

This article highlights benchmarks for organizations process management practices and maturity level in:

  • governance,
  • measures,
  • process improvement, and more.