Approaches to Address Classic Knowledge Management Needs

Published On:
April 01, 2017
Authored By:

Many organizations know they need to invest in knowledge management, but are unsure what options are available to them or how to select the best tool, approach, or practice for a given knowledge need. This collection catalogs potential KM approaches and describes the pros, cons, requirements, and expected benefits of each in order to help firms make comparisons and identify suitable solutions to common knowledge needs.

The information contained in this collection is based on work completed by APQC's KM Advanced Working Group, which included ConocoPhillips, Deloitte, Ecopetrol, ExxonMobil, IBM, MITRE, Pfizer, Schlumberger, and U.S. Army Armament Research, Development and Engineering Center (ARDEC).