Expertise Location Approaches

Published On:
August 31, 2020
Authored By:
APQC
Members-Only Content:

When someone has a knowledge need, the answer is not always documented in training materials or a content repository: Sometimes, you need to talk to an expert. Knowledge management (KM) offers a variety of approaches for connecting knowledge seekers with experts and other knowledge sources. This list is designed to help you understand and compare options for expertise location.

Also found in Understand and Compare Knowledge Management Approaches
Type:
Tools & Templates
Topics:
Knowledge Management, KM Tools and Approaches, Expertise Location

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