Knowledge Management Measurement and Reporting Approaches

Published On:
September 30, 2020
Authored By:
APQC
Members-Only Content:

Measurement helps knowledge management (KM) programs evaluate their efforts, identify needed course corrections and improvements, and communicate KM's value to employees and the business. This list is designed to help you understand and compare options for gauging the health and impact of KM strategies, tools, and approaches.