Structured Elicitation Approaches for Knowledge Transfer

Published On:
August 27, 2020
Authored By:
APQC
Members-Only Content:

Elicitation refers to a series of processes/techniques to make tacit knowledge explicit, or in other words, to extract knowledge stored in someone's head and document it so it can be transferred to those who need it. The list below is designed to help you understand and compare structured approaches associated with eliciting role, discipline, project, or process knowledge.