Continuous Improvement at Wayne State University

Published On:
October 24, 2018
Authored By:
APQC
Members-Only Content:

This PPM conference summary details how the general medicine and ambulatory clinic at Wayne State University began a transformation journey by understanding existing processes and using quality tools (e.g., value-stream process mapping and streaming huddles) to improve processes that drive quality patient care.

This is the summary of the presentation; click here for the slides.
 

Also found in Overviews from APQC's 2018 Process and Performance Management Conference
Type:
Articles
Topics:
Process and Performance Management, Process, Continuous Improvement, Change Management, Business Process Management (BPM)

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