^The APQC Blog

Employees waste a lot of time looking for stuff. It can be hard to quantify, but most of us are aware of this uncomfortable truth.

APQC is small in terms of our physical footprint and number of employees. We deliver services; we have no products that require manufacturing or shipping. So how can we be more sustainable?

Corporate strategy is how organizations assess their capabilities and business environment, determine what’s important to them, set meaningful goals, and develop a roadmap on how to achieve success.

Over the past year, hiring activity has slowed dramatically for some organizations while it has significantly ramped up for others. Still, all organizations should be measuring and benchmarking recruiting. 

A good content management process will not have long-term success without alignment to and integration in business processes and a governance that ensures accountability and adherence to processes and policies. 

About a month ago we discussed the need for organizations to reassess their strategic planning process 

It’s hard to believe, but March 2021 marks more than one year since the pandemic hit the U.S. in full force.

We all had to pivot and improvise this past year. But now what? As the world tries to find a new normal, this is a unique window of opportunity to re-create how we work. I am not just talking about work from home—virtually every important process could be a target. The timing couldn’t be better.

Urging a new KM team to establish baseline measures is a little like begging a toddler to finish her broccoli before digging into the chocolate cookies. When KMers first set out, they are excited to start doing things. They want to build systems, connect people, and solve problems.

Think about how often, as a child, you asked your parents “why can’t this or that happen?”  How often was the response, “because it is the rules.”