^The APQC Blog

In 2010, ExxonMobil began using cognitive interviews to uncover deep subject matter expertise and thinking from its HR experts. In 2014, a Policy Leadership Academy emerged that has transformed ExxonMobil’s policy world into a forward-thinking, highly influential, effective, and aligned global team. This program has created significant global alignment around some very key areas of policy related to corporate opinion, exceptions, interpretation, and change management.

As I mentioned a little over a month ago, I was pretty excited about the chance I was given to attend the Strata+Hadoop World conference in San Jose. It turns out that that anticipation was justified.

Integrated analytics key to strategy execution. Knowledge analytics, workforce analytics, process analytics, analytics in finance—all are topics featured on APQC’s analytics expertise page.

Turning a struggling organization around is a daunting challenge that many people would run from.  Sharon Price John, however, runs toward tough jobs and has a successful track record of turning around unstable brands and unprofitable businesses.

Two exciting breakout sessions at APQC’s 2016 Knowledge Management Conference April 28-29 will be from ExxonMobil and Novartis. Both speakers created short videos previewing their sessions. ExxonMobil’s session is “Transforming Cognitive Interview Learnings into Global Competency Development.” It will be presented by Bredow Bell Thompson, manager, global policy, compliance & communication, and will focus on how ExxonMobil was able to develop a process to transfer expertise and transform interview learnings into synthesized concepts and tools.

A tiny, unknown team at ADP had a mission: to get ADP associates working together across organizational silos to better serve their clients. To achieve this goal, the team had to face a legacy collaboration platform, severe resource limitations, and an environment where none of the usual rules about how to start a community were working. So how did they get from 10,000 to 44,000 users in a company of 55,000 employees in just one year? Laura Lerner, vice president, knowledge management, talked to us about how they did it.

Have I told you (lately) how excited I am about APQC’s 2016 KM conference?  If not, let me tell you now, I am JAZZED!  And so are my colleagues at APQC.  It’s our 21^st annual KM conference and we have been preparing to see you since last year’s conference.   

According to PWC’s 2016 CEO survey, more than half of the participating CEOs believe that due to the fast pace of change of the business environment—disruptive technologies, internet of things, more demanding customers, growing regulations, etc.—organizations see more threats and opportunities on the horizon than they did three years ago. However, most of the CEOs are concerned that their organizations lack the skills and flexibility necessary to identify and deal with new opportunities and threats.

The 2016 Great Place to Work® Conference starts today in sunny San Diego and I'm thrilled that I'll be attending the conference! Last week I had the opportunity to interview one of the presenters--Ashley Goodall, Senior Vice President of Leadership and Team Intelligence, Cisco Systems, Inc. who will be speaking on Making People Leaders Your Biggest Bet. In this interview with Mr.

Many organizations have adopted integrated business planning (IBP), but these organizations often don’t realize its full potential. IBP takes sales and operations planning to the next level by incorporating finance and senior leadership. APQC recently asked Dean Sorensen of IBP Collaborative about what prevents manufacturers from adopting fully integrated IBP and how they can move past common mistakes to obtain the full value of integration.