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Quiet Quitting Is Bad Idea

Quiet Quitting Is A Terrible Idea

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Quiet quitting is real and it's a terrible idea. I am here to challenge the notion that finding balance in life comes from less effort in the workplace and a rise in the number of disengaged employees.  Instead, we should raise a red flag and refuse to accept this insanity!

Better Process Management Reduces Merger & Acquisition Failure

Improve M&A Integration with Upfront Process Efforts

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Since early 2021 mergers & acquisition (M&A) deals have been on the rise. 2021 saw $5.1 trillion in M&A transactions. Though the price of these deals is also on the rise, the volume and size of the deals are expected to continue to increase in 2022.

KM Skills You Didn't Know You Needed

The Most Critical KM Skills Are the Hardest to Teach

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The knowledge management field has become increasingly professionalized in recent years, with more standardized job requirements and degree programs targeted at KM roles.

Process & Performance Management Measurement Core Struggles

Don’t Let Process Measurement Sink You

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As we discussed before, data is the proverbial life blood of most organizations. It’s how we understand performance, identify opportunities for improvement or growth, and make objective strategic decisions.

Great Data Visualization is Relatable

Better Data Visualization Starts With Simplifying the Message

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BPM Keys to Successful Technology Implementation

BPM Keys to Successful Technology Implementation

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Whether it’s a full-scale ERP implementation or citizen developed bots, technology implementations require extensive investments. These investments include the hidden expenses of time by employees for training, customization, and the ever-challenging buy-in and adoption.

Tired of Losing Employees? You Need Stay Interviews

Are Stay Interviews Effective?

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In a recent APQC blog post, I wrote about a key tool for dealing with employee turnover—the exit interview.

KM Program Can Help Business Thrive

Where Should a Busy KM Program Focus Its Attention?

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Smart knowledge management teams cultivate close relationships with their stakeholders out in the business. This helps KM stay aligned with strategic priorities, anticipate ever-changing user needs, and advise business groups on how to apply KM tools and approaches to solve problems.

Why Do Companies Fail at DEI?

Why Do Companies Fail at Diversity and Inclusion?

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Your organization has made public diversity, equity, and inclusion (DEI) commitments. It’s issued a comprehensive DEI report, avoided costly DEI missteps, and received some positive DEI press.

Breaking Knowledge Silos Takes a Plan

How Do You Avoid Knowledge Silos?

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A knowledge silo occurs when information does not flow between different groups or parts of an organization.