^The APQC Blog

Each year, APQC carries out a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners.

As we began thinking about ideas around this year’s APQC 2023 Conference, we asked ourselves “What problems are people in process and knowledge management trying to solve?’

Every year, I like to wrap up by taking stock of process and performance management trends and research we have conducted. Overall 2022 has been a great year for process and performance professionals.

An unexpected upshot of the chaotic 2020s is that more leaders see the connection between knowledge management and business success.

Each November APQC is invited to speak at multiple “KNOWvember” events, and it’s a great opportunity to think about the issues most relevant and animating to knowledge management.

OMG you all listened. You really listened about the gap in change management, and I couldn’t be prouder.

Productivity is an enduring hot topic among macro-economics nerds and managers in charge of operations, quality, and improvement programs.

As part of APQC’s annual research into priorities and challenges for the upcoming year, Marisa Brown conducts a global survey and interviews supply chain stakeholders from various industries and organizations.

Any change, even a change for the better, is always accompanied by drawbacks and discomforts.

Arnold Bennet

When business leaders tell me they want to pursue knowledge management, one of the first questions I ask is about staffing. You can’t make things happen with no one running the show.