^The APQC Blog

APQC is hosting a Gamification in Knowledge Management virtual roundtable later this month. If your organization is using game elements in its KM program (or seriously considering it), email me to find out more about this cool knowledge-sharing opportunity. (It’s complimentary and involves no prep on your part—just a chance to share insights and experiences with peers.) However, if you’re not sure what “gamification” even is, keep reading.

It is the second month of 2013, and I am sure we all are still working hard on our 2013 resolutions; some of us have also probably realized at this point…some might not happen this year.  Why do our resolutions always have to be about our personal lives?  Why can’t we look at what is going on in our professional life and try to improve that aspect as well.  The only way we are going to get better is to take a hard look at our self and make changes.  This article is a little dated, but I think it is a good time to dust it off and remind ourselves what challenges we need t

Looking for information about popular human capital management (HCM) topics?

APQC has launched an HCM thought leadership page that focuses on current issues in the HR and HCM space. APQC members and non-members will find lots of useful resources including:

Quite a bit of supply chain management and product development content has been created or updated here at APQC over the last six months. I recently hosted a Now in the Knowledge Base: Supply Chain Management webinar that featured all 96 new or updated content items, which your organization can use to improve your supply chain or product development functions.

What knowledge management trends did we see develop last year, and what predictions can we make for the future? Yesterday morning, Carla O’Dell and I hosted APQC’s January KM community call to share our thoughts and find out about your top priorities for 2013.

As part of prepping for the call, I did some analysis of the top-downloaded content from 2012. Some of the content is member-only, but starred items are available to everyone.

Top 10 Knowledge Management Articles, Case Studies, and Presentations

Every six months, the APQC financial management (FM) team hosts a webinar that provides an overview of the Finance and Accounting resources available through the Knowledge Base. The purpose of hosting this “Now in the Knowledge Base” community call is to review recent research, present upcoming projects on the research agenda, and solicit feedback from APQC’s members.

One of the big hurdles in my work is explaining the value of process management to people who are actually executing processes—ones that I’m trying to put under control. It’s not easy. Many times the value appears dubious—the return on investment (ROI) can’t be achieved in the short term. People quickly lose interest, unless they’ve drunk the “Kool-Aid,” so to speak.

HR Magazine's December 2012 cover story features APQC research on using employee segmentation to set rewards and retention strategies. Rewards and retention best-practice organization, 3M, and APQC’s senior project manager, Rachele Williams, SPHR are included in the article.

In a previous blog post on product development, I presented some key cross-industry benchmarks. But what if you want to be more specific in your benchmarking? APQC has created a collection of product development benchmarks for those wanting to know performance within specific industries.

On January 1, 2013, final passage of the “fiscal cliff bill,” otherwise known as the American Taxpayer Relief Act of 2012, averted scheduled income tax increases and spending reduction requirements, much to the relief of many. However, this new Act also retroactively reinstates for 2012 many fixed asset management tax provisions that expired at the end of 2011. Included below is an excerpt from Title III in the Act.