Substantive and Practical Change Tactics

Published On:
October 07, 2022
Authored By:
Members-Only Content:

APQC hosted a roundtable conversation facilitated by Holly Lyke-Ho-Gland (Principal Research Lead, Process and Performance Management at APQC) and Lauren Trees (Principal Research Lead, Knowledge Management at APQC) that focused on practical approaches to change management. Roundtable participants shared insights and advice related to active listening, how to assess the impact of change, partnering with other functions, and more.

This article provides a summary of the roundtable’s main discussions.