People of Process Management 2023: Comparison of the 2019 and 2023 Surveys

Published On:
September 18, 2023
Authored By:
Members-Only Content:

In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.

This report summarizes the demographics, skillset, and education of today’s process workers, comparing survey respondents from the 2019 and 2023 surveys. It also examines the reporting structures, responsibilities, and career advancement in the process field.