Overcoming Misaligned Measures as a Barrier to Knowledge Sharing

Published On:
June 22, 2020
Authored By:
Lauren Trees and Mercy Harper
Member Only Content:
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APQC’s research cites misaligned measures as one of the top barriers to knowledge sharing inside organizations. Measures become a problem when employees, business groups, or the KM program itself are evaluated in a way that discourages effective knowledge sharing and collaboration.

This graphic article will help you determine whether misaligned measures are hampering the flow of knowledge in your organization and then craft a measurement approach that drives the desired behaviors and outcomes.