Lean Transformation at Federal Home Loan Bank San Francisco

Published On:
October 18, 2019
Authored By:
APQC
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While Lean principles and techniques might be commonplace to process and performance management professionals, they are often game-changers when taught more broadly within an organization. In a presentation at APQC’s 2019 Process and Performance Management Conference, Margo Rose described how a Lean transformation at Federal Home Loan Bank San Francisco led to substantive process improvements and empowered Lean change agents with new problem solving and idea-vetting frameworks.