End-to-End Process Maps and Measures: Sales and Operations Planning

Published On:
November 22, 2023
Authored By:
APQC
Members-Only Content:

A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance indicators (KPIs) that allow organizations to focus all participants in the end-to-end sales and operations planning process on a shared goal that aligns with the strategic purpose of the process.

This article is a general view of the Sales and Operations Planning end-to-end process. Given the uniqueness of organizations, variations to the processes are likely to occur.

Click here for the Visio map or here for the Excel map version.