The KPI You Aren't Measuring May Be Your Biggest Supply Chain Bottleneck

Published On:
August 13, 2026
Authored By:
APQC
Public Content:
View Now

Supply chain visibility creates value only when teams can quickly turn disruption insights into informed decisions and operational action.

Measuring response latency helps leaders pinpoint whether delays occur during impact identification, decision-making, or execution—and focus improvement efforts where they matter most.

Key Takeaways

  • Supply chain speed increasingly depends on how quickly decisions move, not simply how quickly information becomes available.
  • Response latency can emerge across impact identification, decision-making, and execution, revealing bottlenecks that visibility alone cannot solve.
  • Clear ownership, streamlined approvals, standardized response processes, and continuous learning strengthen disruption response capability.

Click the View Now button to identify supply chain response bottlenecks and build a faster, more resilient disruption response.

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