End-to-End Process Map and Measures: Lead-to-Order
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This interactive article contains key performance indicators (KPIs) that allow organizations to focus all participants in the end-to-end lead-to-order process on a shared goal that aligns with the strategic purpose of the process.
This article details the end-to-end process map, definitions, and measures. Click here to access the excel version or here for the Visio map.