Digital Process Transformation: A Value-Driven Approach

When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well-spent. In a presentation at APQC’s 2019 Process and Performance Management Conference, Mathias Kirchmer drew on his extensive experience as a business process management consultant to discuss best practices and effective tools for ensuring that the ‘process’ of business process management truly drives value for an organization.

This is a copy of the presentation; click here for a summary of the session.