2025 Process & Performance Management Priorities & Challenges Survey Report

Published On:
January 21, 2025
Authored By:
APQC
Public Content:
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In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.

This report explores trends in process and performance work and reveals the top five priorities and challenges in:

  • process management:
    • business process management, and
    • continuous improvement.
  • organizational performance management:
    • measurement and data, and
    • strategic planning.
  • Additional topics:
    • project management,
    • benchmarking,
    • operational KPI setting,
    • design thinking and digital solutions.