2025 Process & Performance Management Priorities and Challenges: Comparison by FTEs

Published On:
February 12, 2025
Authored By:
APQC
Members-Only Content:

In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.

This report explores trends by organizational size, measured in FTEs, in process and performance work and reveals the top five priorities and challenges in:

  • process management:
    • business process management, and
    • continuous improvement.
  • organizational performance management:
    • measurement and data, and
    • strategic planning.
  • Additional topics:
    • project management,
    • benchmarking,
    • operational KPI setting,
    • design thinking and digital solutions.