Beginning in the mid- to late-2000s, many procurement organizations evolved from a largely decentralized model to one that is more centralized and focused on strategic procurement activities. As a result, organizations today are looking for improvements through new areas of focus like automation, strategic sourcing, and category management. However, challenges including unclear roles, ineffective uses of technology, and poor customer service continue to plague procurement and the procure-to-pay (P2P) process in many organizations.
APQC hosted Trey Robinson and John Francis (partners and supply chain co-leads) from ScottMadden to discuss leading practices in procurement transformation.
This collection contains the on-demand webinar recording, presentation slides, and a series of articles that provide an overview of the webinar and actionable guidance in more detail.