There is a lot of disruption headed your way!  Big data. Robotics. Analytics. Drones. 3D Printing. Collaboration with a purpose. IoT. And the list grows daily. This we know - the supply chain will change. But how is a harder question to answer.  However, two groups are working to…

Many of us never consider where the items we purchase everyday come from and the journey those items make to get to us. Everyday shipments of everything from petroleum and consumer goods to steel and automobiles come through U.S. ports from all over the world. Shipping goods by sea tends to be…

In my not so recent past, I was a divorced single mother, working full-time, and going part-time to a local state university for my Ph.D. That was hard. The word that I used for my life during those days was satisficing – It generally means you do the minimum on all fronts to get by. Today,…

As those of you who follow me on Twitter—@MSIMS_APQC—might know, I recently attended the Predictive Analytics World for Business conference in New York. APQC sponsored the event, so technically I was there on “official business,” but, in reality, I was there to geek out with everybody else…

APQC has a new supply chain management research principal lead, Joe Tillman, and I had the pleasure of recently speaking with him. In his new role, Joe will be the voice for supply chain research, benchmarking, and process improvement. Joe has a keen interest in all things supply chain and uses…

Countdown is on! I will be attending KMWorld 2016 November 14-17in Washington DC, and I’m bringing along 4 of my APQC colleagues – Darcy, Lauren, Zakiya, and Jennifer. Jane Dysart and her group put on a wonderful week and we get to be part of that in a big way! We will be supporting the KMWorld…

APQC spoke to Andrew Spanyi about digital transformation, why it’s so challenging and how organizations can do it well. Andrew Spanyi was a keynote speaker at APQC’s 2017 Process Conference. He coaches process owners and provides guidance on centers of excellence (CoE). Andrew’s contribution to…

As we head into the last quarter of the business year, financial analysts are surely keen to see how useful their forays into data analytics will look when the final buzzer goes off. Have these efforts to buoy business performance paid off? What are CFOs planning to do to balance investments in new…

With Halloween approaching, we started talking about the ideas of fear and process management, which lead to someone posing the question, “what’s the scariest process management nightmare?” Yes, we really are that geeky—bear with me. This, as one could expect, led us down the rabbit hole of what…

A couple of years ago, I was introduced to this organizational development (OD) technique called Open Space Technology, originally created by Harrison Owen in the late 1980’s. Open Space is essentially a meeting facilitation technique that is much less scripted, and much more, well, open, than…