News & Press Releases

APQC Introduces City Government Process Classification Framework

(Houston, Texas – November 18, 2014) – APQC, the nonprofit leader in benchmarking and best practice research, has released a business

Nonprofit organization garners #31 spot, secures fourth consecutive win

Finance Shared Services: New Metrics and Best Practices

Biography Book about Productivity & Quality Guru and Creator of the Malcolm Baldrige National Quality Award Releases in Conjunction with 91st Birthday

Research from APQC and Center for Creative Leadership features case studies from Cardinal Health, Caterpillar, Ford Motors, Monsanto, and W. L. Gore, and survey responses from professionals representing 547 organizations

(Houston, Texas – September 25, 2014) – APQC has released a new study that explores the key drivers of innovation performance.

Research produced with Grant Thornton features best-practice insights and case studies from Baker Hughes, Booz Allen Hamilton, UL, and Optum Technology Group of UnitedHealth Group

KMWorld honors APQC for the second year in a row for its ability to identify, distill, and share best practices for knowledge management.

Only 8 percent of respondents are performing the number one solution for overcoming leadership skills gap: developing leadership capabilities in ALL employees

APQC names best-practice organizations: Accenture, Kraft Foods Group Inc., Lloyd’s Register: Marine, Lockheed Martin, U.S. Department of State, Wipro Ltd.