^The APQC Blog

This morning I got to hear Sandy Kemsley speak at APQC’s 2013 Process Conference. While she’s a business process management analyst and consultant, her keynote, Changing Incentives for Knowledge Workers in Collaborative Enterprise Processes, resonated for me—and I think would for other KMers.

In APQC’s continuing series “Keys to Making Change Management Last” Abby Heller talks to Richard Bevan, author of ‘Changemaking’.  Richard is also a consultant and educator with a background in organizational communication, the management of change, and leadership development.

C. Jack Grayson, founder of APQC, former professor and business school dean, and former chairman of President Nixon's Price Commission, turned 90! To celebrate the occasion, Jack's relatives, friends, and the APQC family headed out to Sealy, TX to watch Jack go skydiving with Westside Skydivers. We are so proud of Jack's lifetime of accomplishments and he continues to motivate and encourage us to do our best each and every day.

Last week, Jennifer Cheung, director of knowledge management at Cisco, presented on an APQC webinar. She discussed how Cisco utilized crowdsourcing to harness the collective IQ, identify experts, and increase its competitive intensity. 

Gartner predicts that half of organizations will move to a mandatory bring your own device (BYOD) program by 2017. As organizations start to think about BYOD, it's also good to look at what works when formalizing a strategy. 

The cost of finance operations at the typical large company has been cut in half over the past decade. CFOs got what they wanted: talented and dedicated people doing more with less, and those with a knack for stats polishing their analytical contributions. So, I got to wondering: what’s behind the recent mini-surge in core financial management (FM) process benchmarking?

APQC recently talked to Scott Francis, co-founder and CTO of BP3, about why more detail in modeling isn’t the answer but knowing the right details are. You can follow Scott on Twitter at @sfrancisatx

APQC:  You’ve mentioned before on your blog how the ‘Myth’ of micromanaging with BPM irritates you.  You talked about the importance of having the right kind of detail and right context when it comes to BPM. Why do so many people believe more detail always is better quality?

Recruiting professionals, what do you need to know to do your job effectively? People often ask APQC, "what do top performers in recruiting look like?" and "do top performers in recruiting cost (i.e., low cost) also have high-quality recruiting processes?" We are also asked about popular trends that impact recruiting.

Whew.

It has been an exhausting few months here at APQC, and we aren't planning to slow down either. Among other things, we've had not one, two, or three, but FOUR different teams of people working on new PCF offerings throughout the summer with the intention of releasing them at this year's Process Conference. Here's the list of all that we're planning to release before the end of this year:

In conjunction with the release of our Strategic HR Partnerships Best Practices Report, APQC is conducting a series of interviews with people who have experience with the topic of strategic HR partners. This third post in the series features China Gorman, CEO, Great Place to Work® Institute and author of the HR blog series chinagorman.com, sharing her views on the topic of strategic HR—why it matters and how HR can become more strategic.