Doing the Hard Work of Finance Process Improvement

Three-fourths of respondents to APQC’s annual Financial Management Priorities survey ranked process improvement as the top priority for their finance functions in 2022. In March 2022, APQC hosted Dan French for an interview to discuss some high-level steps and methodologies that organizations should leverage to identify finance process improvement opportunities. French also shared insights about the importance of end-to-end collaboration and observations about the ways in which technology can become an obstacle for meaningful process improvement.

This article provides a summary of the interview, which is also available as a podcast.