Workforce Strategy Trends and Practices to Prepare for Process Automation Survey Report: Healthcare Industry

Over 84% of healthcare organizations have identified structured and unstructured data needs to support automation initiatives, signaling a strong shift toward data-driven transformation. As healthcare organizations accelerate process automation, strategic workforce planning becomes essential to ensure talent readiness and operational efficiency. This report reveals how HR leaders are navigating automation’s impact on skills, redeployment, and value measurement—offering opportunities to benchmark and guide your own strategy.

Key Takeaways

• Ethical AI skills saw the largest increase in criticality for skills needed for process automation.
• Nearly two-thirds of organizations reported substantial or very large internal mobility improvements due to process automation.
• Cost reduction and operational efficiency are top metrics used to evaluate automation ROI.
• Employee engagement and productivity show positive gains from automation efforts.

Click the View Now button to explore how leading healthcare organizations are preparing their workforce for automation.