Who Are the People of Process Management: Webinar Recap
In December 2023, APQC’s Madison Lundquist (Principal Research Lead, Process and Performance Management) and Kelli South (Research Manager) conducted a webinar to discuss the 2023 “People of Process Management” survey results and compare them to a similar survey conducted in 2019. This article recaps the webinar, where the hosts and webinar participants discussed insights related to:
- Who are process people?
- Why a career in process?
- What do process people do?
- What skills are important (or not important)?
- What does the future look like?