Upskilling the KM Team at Mercer
In knowledge management (KM), there is always something new to learn. A good KM team must continually refine its skillsets to accommodate emerging goals, techniques, scenarios, and technologies through ongoing professional development. In this article, you will learn about the KM professional development program at global professional services firm Mercer, an organization recognized by APQC’s 2021 Excellence in Knowledge Management program.