Strategic Workforce Planning: Telecommunications Industry Report
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020, APQC conducted a survey on workforce planning.
The survey aimed to understand:
- Which workforce planning approaches are in use today
- Whether these approaches are meeting business needs
- What workforce planning challenges organizations face
This report summarizes and provides insights on the survey findings from a telecommunications industry perspective. Organizations can use this information to benchmark and improve their workforce planning processes. Click here to access the cross-industry report.