Strategic Workforce Planning: Telecommunications Industry Report

Published On:
January 28, 2021
Authored By:
Members-Only Content:

Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020, APQC conducted a survey on workforce planning.

The survey aimed to understand:

  • Which workforce planning approaches are in use today
  • Whether these approaches are meeting business needs
  • What workforce planning challenges organizations face

This report summarizes and provides insights on the survey findings from a telecommunications industry perspective. Organizations can use this information to benchmark and improve their workforce planning processes. Click here to access the cross-industry report.