Random Acts of Improvement: Detrimental to Performance

Published On:

June 11, 2010

Authored By:

Michelle Cowan

Public Content:

APQC often talks about "random acts of improvement"—improvement efforts executed in a vacuum, without acknowledgement of the effects they might have on the rest of the organization or how they do or do not align with strategic business objectives. This article includes figures that illustrate how improvements should and should not be undertaken and explains the factors organizations should consider before implementing improvements.

Type:

Articles

Topics:

Process Management, Process Improvement, Process and Performance Management, Process

Related Resources

Best Practices In Organizational Productivity

2026 Process and Performance Management Webinars

Six Steps to Achieve Strategic Goals Through Benchmarking

Navigating Your Framework Journey: Key Insights from APQC’s Roundtable

AI Is Not the Strategy: Why Process-First Thinking Still Wins

Before You Scale AI: The Foundations That Make Digital Process Transformation Work

Common Benchmarking Challenges and Tips to Address Them

Now in the Resource Library: Process and Performance Management

1.0 Develop Vision and Strategy Definitions PCF version 8.0

4.0 Manage Supply Chain for Physical Products Definitions and Key Measures PCF version 8.0

7.0 Develop and Manage Human Resources Definitions and Key Measures PCF version 8.0

10.0 Acquire, Construct, and Manage Assets Definitions and Key Measures PCF version 8.0