People of Process Management 2023: External Consultant Role Report

Published On:
October 16, 2023
Authored By:
Members-Only Content:

In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.

This report summarizes the demographics, skillset, and education of today’s process workers in an external consultant role. It also examines the reporting structures, responsibilities, and career advancement in the process field.