Managing More Across the Floor: AI and Span of Control in Industrial Products Organizations

Published On:
May 29, 2026
Authored By:
APQC
Members-Only Content:

Industrial products organizations view span optimization as an important workforce and organizational design priority, but many report uneven capability to analyze and manage span of control consistently across teams and functions.

This research examines AI’s influence on span-of-control decisions, current adoption patterns, and the measures organizations use to evaluate success.

Key Takeaways
• A gap remains between the importance organizations place on span optimization and their ability to manage it effectively
• AI has had limited influence on span-of-control decisions, with most organizations reporting little or no impact
• AI-enabled span optimization remains largely exploratory, while organizations use both business and workforce measures to evaluate success

Click the View Now button to access survey findings on AI adoption, span-of-control management, and workforce priorities in the industrial products industry.