Formulating Workforce Decisions: AI and Span of Control in Pharmaceutical Organizations

Published On:
May 29, 2026
Authored By:
APQC
Members-Only Content:

Pharmaceutical organizations place clear importance on span optimization, and most report at least some ability to analyze and manage span of control across teams and functions.

This research examines AI’s influence on span-of-control decisions, current adoption patterns, and the measures organizations use to evaluate success.

Key Takeaways

  • Most organizations report at least some capability to manage span of control, though fewer report strong capability across teams and functions
  • AI is not yet a consistent input into span-of-control decisions, with half of organizations reporting little or no influence
  • AI adoption spans multiple stages, from consideration through implementation, while cost efficiency and productivity remain the leading measures of success

Click the View Now button to access survey findings on AI adoption, span-of-control management, and workforce priorities in the pharmaceutical industry.