Implementing a Process Inventory at Pratt & Whitney

Published On:
May 31, 2022
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No matter how smart and capable your employees are, they will struggle to work together effectively if they operate in silos. Process management helps organizations dismantle these silos by defining how work flows through different teams, roles, tasks, and activities. At APQC’s 2022 Process and Knowledge Management Conference, CJ Nusom and Matthew Fitzgerald described the development and implementation of a process inventory at Pratt & Whitney.

This is a summary of the session; click here for a copy of the presentation.