How to Make People Happier with Virtual Work

Vendors promote virtual collaboration tools as a way to make everyone’s work easier, faster, and more engaging. As widespread reports of work-from-home burnout and Zoom fatigue show, these promised benefits aren’t reaching everyone. But some people really are satisfied with virtual collaboration. APQC finds that this has more to do with individual and organizational behaviors than which tools are in place. In this article, you will learn about three enablers that drive virtual collaboration satisfaction.