Establishing Governance for Knowledge Management

Published On:
October 30, 2020
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Governance is essential for establishing and sustaining a knowledge management (KM) program. It outlines the roles and structures needed to ensure knowledge flow processes and activities take place. In many ways, governance is the “glue” that holds a KM program together by clarifying who is responsible for what and how decisions are made.

In this article, you will learn about the importance of establishing governance and what governance looks like at each of APQC’s Levels of KM Maturity.