Change Management Practices That Matter (Slides)

Published On:

October 10, 2025

Authored By:

APQC

Public Content:

In this on demand webinar, Lynda Braksiek, Principal Research Lead, Knowledge Management, discusses why effective change management is essential for organizational success, especially as AI and digital transformation accelerate the pace of change. Key insights include the importance of aligning culture with strategy, using both the art and science of change management, and embedding intentional practices such as leadership modeling, two-way communication, and ongoing measurement to ensure lasting adoption and resilience.

Related Resources:

Change Management Practices That Matter (On Demand Recording)

Type:

Presentation Slides

Topics:

Knowledge Management, KM Change Management, KM Strategy, Change Management

Tags:

Artificial intelligence (AI)

Related Resources

Research Insights: The Evolution of KM Amid Rising Business Expectations

APQC's Knowledge Management FAQs

Knowledge Management Engagement and Culture FAQ

KM Essentials: Introduction to Knowledge Management

Knowledge Management Strategy and Program Development FAQ

Change That Clicks: Change Management Practices Shaping Transformation

Packaged for Change Management: Consumer Products/Packaged Goods Insights on Culture, Capability, and Engagement

Change Management on the Ledger: Financial Services/Banking Findings on Transformation Support

Change Management on the Shop Floor and Beyond: Industrial Products Industry Findings on Culture, Capability, and Engagement

Prospecting for Better Transformation: Change Management in the Mining Industry

Change Management That Moves from Shelf to Self: Transformation in the Retail and Wholesale Industry

Change Management That Connects: Transformation in the Telecommunications Industry