Change Management Practices: Energy, Natural Resources, and Utilities Industries Report

At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set of approaches to transition employees, teams, or an entire organization to a desired future state. However, as you may have heard before, change is hard. Organizations continue to struggle with effectively implementing change.

In August of 2025, APQC conducted a survey to explore the common practices and effectiveness of key change management components. This report summarizes the thoughts and experiences of the survey respondents in the Energy, Natural Resources, and Utilities industries.