AI Checks In: Span of Control in Healthcare Organizations

Published On:
May 29, 2026
Authored By:
APQC
Members-Only Content:

Healthcare organizations place high importance on optimizing span of control, and many report relatively strong capability to analyze and manage spans across teams and functions.

This research examines AI’s influence on span-of-control decisions, current adoption patterns, and the measures organizations use to evaluate success.

Key Takeaways
• Many healthcare organizations report strong span-management capability alongside a high level of strategic focus on span of control
• Most organizations report at least some AI influence on how span-of-control decisions are defined and managed
• AI adoption remains concentrated in piloting and implementation efforts, while organizations use both workforce and operational measures to evaluate success

Click the View Now button to access survey findings on AI adoption, span-of-control management, and workforce priorities in the healthcare industry.