Communicating About Knowledge Management

Published On:

April 23, 2019

Authored By:

APQC

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In a crowded and complex enterprise communications landscape, it can be hard for KM teams to get their messages through to the workforce. This collection brings together APQC’s guidance on KM communications strategies, branding, messaging, and channels.

Type:

Collections

Topics:

Knowledge Management, KM Change Management, KM Communication

Industries:

Airline

Available Tools:

Assessments

APQC Process Classification Framework (PCF)

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Communicating About Knowledge Management

Included in this Collection

Communicating About KM

Communicating About KM: Executive Summary

Create a Compelling KM Messaging Strategy

Build a Knowledge Management Brand That Resonates

Deliver Tailored KM Communications to Employees and Leaders

Leverage All Communication Channels to Engage Employees in KM

Promote Knowledge Management with Success Stories and Data

Use Reminders and Coaching to Keep KM Top-of-Mind

10 Best Practices for KM Communications

APQC’s KM Communication Plan Template

Communications Matter: How to Talk to Employees About KM (Community Call)

Communications Matter: How to Talk to Employees About KM (Slides)