Building a Best-in-Class Finance Function: The Office of the Comptroller of the Currency, U.S. Department of the Treasury Case Study
The aspirational dimensions of the journey to financial management excellence are characterized by clarity and commitment. The finance vision statement (some call it charter) is a powerful motivating force among best-practice organizations. Employees know what their stakeholders expect from them, and their leaders provide them with the skills and knowledge needed to excel. There is a deep and sustained dedication to talent development, knowledge sharing, and continuous learning.
The Office of the Comptroller of the Currency, U.S. Department of the Treasury was among seven best-practice organizations studied in APQC's 2012 Best Practices Study Building a Best-in-Class Finance Function. This case study describes how the Office of the Comptroller of the Currency became a best-in-class finance function.
Topics include:
- the strategic purpose of the finance function,
- talent and organizational structure,
- continuous improvement initiatives,
- tools and techniques for improvement, and
- measurement and communication.