^The APQC Blog

Earlier this year, we surveyed professionals to understand how they plan to use artificial intelligence (AI) in the process and performance management (PPM) area.

In my conversations with HR leaders, I’ve discovered that technology and data are common topics of discussion. Several years back, HR leaders spoke of their visions and plans for HR technology.

Artificial Intelligence (AI) has revolutionized many operational processes by automating complex tasks, enhancing efficiency, and reducing human error.

Business process automation looks at automation for the enterprise. Sometimes referred to as simply process automation, it refers to the use of software to mimic human action and connect multiple fragmented systems together through automation. 

Cloud adoption is growing across industries. Organizations that leverage cloud-based tools for procurement have found that the cloud allows for more flexible access and collaboration while helping to decrease costs and make solutions more easily scalable. 

Improving your accounts payable (AP) performance takes more than a one-and-done effort. Robust process governance, cloud-based technology, and the right delivery structures can help organizations achieve greater AP productivity. 

In today’s landscape, the airwaves resonate with discussions about Artificial Intelligence (AI) (see Emerging Technologies for Knowledge Management Survey Report | APQC

Workflow automation focuses on the tasks within a specific process itself. 

In today’s high-risk and uncertain supply chain environment, organizations must plan for disruptions and minimize their impact by balancing tradeoffs between efficiency and flexibility in logistics.

Throughout the last few months, in previous knowledge management blogs I have discussed how business leaders continue to see the connection between knowledge management (KM) and the overall success for thei