^The APQC Blog

A number of talent management best practices have been revealed again and again in APQC’s human capital management research studies. Five of these tried-and-true talent management best practices include:

This morning I got to hear Sandy Kemsley speak at APQC’s 2013 Process Conference. While she’s a business process management analyst and consultant, her keynote, Changing Incentives for Knowledge Workers in Collaborative Enterprise Processes, resonated for me—and I think would for other KMers.

Do you agree with experts who say it is difficult for organizations to find supply chain talent that can meet the demands of a complex global economy? As supply chain becomes a more strategic function within the enterprise, managing talent within the supply chain discipline is a critical issue that has become of great interest to senior level executives in many organizations.

In APQC’s continuing series “Keys to Making Change Management Last” Abby Heller talks to Richard Bevan, author of ‘Changemaking’.  Richard is also a consultant and educator with a background in organizational communication, the management of change, and leadership development.

C. Jack Grayson, founder of APQC, former professor and business school dean, and former chairman of President Nixon's Price Commission, turned 90! To celebrate the occasion, Jack's relatives, friends, and the APQC family headed out to Sealy, TX to watch Jack go skydiving with Westside Skydivers. We are so proud of Jack's lifetime of accomplishments and he continues to motivate and encourage us to do our best each and every day.

Last week, Jennifer Cheung, director of knowledge management at Cisco, presented on an APQC webinar. She discussed how Cisco utilized crowdsourcing to harness the collective IQ, identify experts, and increase its competitive intensity. 

Gartner predicts that half of organizations will move to a mandatory bring your own device (BYOD) program by 2017. As organizations start to think about BYOD, it's also good to look at what works when formalizing a strategy. 

The cost of finance operations at the typical large company has been cut in half over the past decade. CFOs got what they wanted: talented and dedicated people doing more with less, and those with a knack for stats polishing their analytical contributions. So, I got to wondering: what’s behind the recent mini-surge in core financial management (FM) process benchmarking?

APQC recently talked to Scott Francis, co-founder and CTO of BP3, about why more detail in modeling isn’t the answer but knowing the right details are. You can follow Scott on Twitter at @sfrancisatx

APQC:  You’ve mentioned before on your blog how the ‘Myth’ of micromanaging with BPM irritates you.  You talked about the importance of having the right kind of detail and right context when it comes to BPM. Why do so many people believe more detail always is better quality?

Recruiting professionals, what do you need to know to do your job effectively? People often ask APQC, "what do top performers in recruiting look like?" and "do top performers in recruiting cost (i.e., low cost) also have high-quality recruiting processes?" We are also asked about popular trends that impact recruiting.