^The APQC Blog

As part of APQC’s Connecting People to Content study, I’ve spent the past six months thinking about the best ways to create, organize, and deliver enterprise content. What does an ideal content strategy look like, and how does it differ from the status quo?

In the U.S. and around the world, organizations both large and small are experiencing a competency crisis – an insufficient pool of entry-level management accounting and finance talent. Industry leaders are concerned about technical skills gaps as well as an increasing need for finance and accounting talent to have more soft skills. These are findings of a new survey conducted by APQC and IMA (Institute of Management Accountants) as part of IMA’s Competency Crisis initiative.

APQC is currently conducting a survey to understand how organizations are leveraging the Process Classification Framework^SM (PCF). Preliminary results from the survey indicate that most organizations do not fully embrace a continuous improvement culture. Furthermore most organizations tend to apply the PCF for organizing their processes and as a starting point for their process improvement efforts.  The infographic below represents our preliminary findings from the survey, and we'd like to know if they are representative of your organization's processes as well.

This interview is the first in a series on workforce predictive analytics. APQC interviewed Scott Gillespie, co-founder and managing partner at tClara, an organization that delivers expertise in corporate travel and aviation. Gillespie is a pioneer in travel data analysis, strategic sourcing, and travel management. In this interview, Gillespie provides insights into predicting and managing business travel burnout, particularly for those who travel often (“road warriors”).

We’ve all heard of the classic project triangle, which gives us three attributes—fast, cheap, and good—but, we only get to pick two. For example, you can execute a high-quality project on the fly, but it won’t be cheap.

Maybe there’s a similar “content management triangle,” and if so, its three vertices might be: fast, findable, and high-quality.

I’d like to share with you a video preview for APQC’s 20th Annual Knowledge Management Conference and pre-conference workshops. This is the premier event for networking and sharing innovative ideas with the brightest minds in KM.

Supply chain professionals face obstacles on a daily basis. Some of these obstacles are just part of providing value to the enterprise while balancing relationships with suppliers. Other obstacles are much more painful because, with the right effort, they can be overcome.

Just in time for Valentine’s Day, APQC has pulled together the top five heartbreaks in supply chain management.

I recently chatted with Ron Webb, executive director of open standards research at APQC about the intersection of Big Data and business process management (BPM). During our conversation Ron shared his perspective on the role of Big Data in process management, how to effectively match measures to purpose, and the role of people in Big Data and BPM.

APQC: What role do you see Big Data playing in process management? What are its current limitations?

By now, I’m sure you’ve heard all of the buzz about analytics and the importance of it for your HR function. Though it is a newer idea for HR, social and behavioral scientists have been using predictive models for years to predict the behavior of individuals and groups. Yet it is only a recent trend that businesses are using analytics to help their workforces become more efficient and effective. Does HR really need analytics in order to survive? Business research and industry trends point to “yes.”