Process Framework Essentials: Applying Process Frameworks (Learning Lab)

This Learning Lab furthers the understanding of the learning outcomes from the Process Framework Essentials: Applying Process Frameworks Instructor Led course through hands-on applications.

Reveal the power of process frameworks to align and improve business performance. 

This course introduces participants to process frameworks such as APQC’s Process Classification Framework (PCF)®. The structure, core principles, and use of frameworks will be studied with examples from real organizations. The necessary skills to select, design, and apply process frameworks for a myriad of value-driven purposes will also be discussed.  To model the diversity of a typical organization across the value chain, participants will be assigned one of numerous possible positions. As participants simulate getting end-to-end work completed, an initial lack of structure and alignment will prove challenging.  Through the introduction of process framework principles to end-to-end workflows across multiple improvement cycles, participants will learn how best practices create alignment, improve collaboration, and achieve stronger performance across the entire value chain. 

• Select and introduce a framework across the value chain, 
• Connect process and business governance, and
• Improve end-to-end flow using visibility and standardization, and
• Link process and business performance to the measures and rewards that are critical to optimization.

• Process management leaders, improvement practitioners and SMEs who will be designing, improving and leading processes
• Process workers, managers, and change agents who need skills to affect improvement of process performance and outcomes